MGB Directors


Malik, Giffen & Burnett Claims Consultants Inc. was formed on the belief that a small, specialized adjusting firm is a unique and desirable option for the Commercial, Industrial and Specialty Risk Insurance Market.

As a boutique firm we are committed to being responsive and effective. Our clients know that every claim is paramount and that we excel at each loss to separate ourselves from the rest of the adjusting industry.


MGB Directors
The Directors

from left to right are: James Giffen, Shawn Burnett, Shawn Malik

The three founding partners: Shawn Malik, James Giffen and Shawn Burnett bring over 60 years of combined experience handling large, complex losses for both National and International Insurers.

Shawn Malik, BBA, CIP, Director, Executive General Adjuster (EGA) | Mobile: +1 (416) 524•7089 | James Giffen :: LinkedIn
Shawn has been an adjuster since 1992. His extensive experience throughout North America and the Caribbean involves catastrophic losses as a result of; the Quebec Ice Storm, 9/11, Hurricanes Katrina, Wilma, Ike & Gustav. Examples of these assignments include; buildings that surround the World Trade Center, a casino in the lower Mississippi region and a mine in the Dominican Republic. read more…

James Giffen, BA, CIP, CFE, CFEI, Director, Executive General Adjuster (EGA) | Mobile: +1 (416) 727•4927 | James Giffen :: LinkedIn
James has been a loss adjuster since 1987. He was previously the Director of Technical Services Canada for a multinational adjusting company. In addition to his Bachelors of Arts Degree from the University of Western Ontario he holds the following Professional designations; Chartered Insurance Professional, Associate of the Insurance Institute of Canada, Certified Fire & Explosion Investigator, Certified Fraud Examiner. read more…

Shawn Burnett, BA, CFEI, Director, Executive General Adjuster (EGA) | Mobile: +1 (416) 817•6313 | James Giffen :: LinkedIn
Shawn has been an adjuster since 1995. He has gained extensive expertise in major Commercial and Industrial property, Boiler & Machinery, Arson, Builders’ Risk, Course of Construction, Wrap Up Liability and Jeweler/Furrier Block claims. Most recently Shawn was a partner in an insurance Emergency/Restoration Contracting company. This experience has provided invaluable knowledge in construction, associated laws, and building codes which has served well in the adjusting field. read more…

The Adjusters


MGB Adjuster :: Paul MacKenna



Paul McKenna, ACII, Executive General Adjuster (EGA) | Mobile: +1 (416) 550•4979
| Paul McKenna :: LinkedIn
Paul has been an adjuster since 1992. He has extensive experience handling a wide range of complex liability-based claims in both his 20 years as an independent adjuster and prior to that in management roles for a global insurer. His experience has been gained in Canada, the US, Ireland and the UK.
read more…


Robert Prefontaine, Executive General Adjuster (EGA)
| Mobile: +1 (416) 998•8690 |
Robert Prefontaine :: LinkedIn
Bob is a graduate of the University of Massachusetts and began his adjusting career shortly thereafter. Over a period of more than 3 decades, Bob has had the opportunity to handle very large and complex claims throughout North America and in parts of Europe.
read more…



MGB Adjuster :: Robert Prefontaine

MGB Adjuster :: Neil Gibson



Neil Gibson, CIP, Executive General Adjuster (EGA)
| Mobile: +1 (416) 302•5952 |
Neil Gibson :: LinkedIn
Neil Gibson began his involvement in the insurance claims industry as a summer employee while attending the University of Western Ontario. In 1992 he began full time employment working on both property and casualty losses.

Between 1998 and 2001 he oversaw the day-to-day operations of Gaebel, Watkins and Taylor International’s New York City offices. He was previously the Entertainment and Contingency Practice Leader for a multinational adjusting company, and is the former President of the North American Contingency Association.
read more…



Layne Gardner, BA, FCIP, CRM, Executive General Adjuster (EGA)
| Mobile: +1 (416) 801•0832 |
Layne Gardner :: LinkedIn
Layne has been an adjuster since 1999. He became an independent adjuster in 2001. Throughout his career, Layne has gained experience handling claims in the following areas: Mining, Course of Construction, Manufacturing, Boiler Machinery and Business Interruption.
read more…



MGB Adjuster :: Layne Gardner


MGB Adjuster :: Ian Cheyne



Ian Cheyne, Senior General Adjuster (SGA) | Mobile: +1 (647) 621-1519 | Ian Cheyne :: LinkedIn
Ian began his insurance career in 2003 with a multinational firm and has worked in both Canada and the United States. He has handled large and complex losses throughout North America, specializing on film, entertainment and contingency claims, as well as commercial property losses Ian has worked several CAT losses in the Caribbean, England and North America.
read more…


Justin Do, BBA, CIP, General Adjuster (GA) | Mobile: +1 (647) 938•4199 | Justin Do :: LinkedIn
Justin has been an adjuster since 2008. He has experience handling catastrophic losses in Ontario and Newfoundland such as the Windsor flooding and Hurricane Igor. His experience includes Wrap Up liability, Builder’s Risk, Commercial/Industrial Property losses and Roofer’s Liability.
read more…


MGB Adjuster :: Justin Do


MGB Adjuster :: Anna Toner



Anna Toner, General Adjuster (GA) | Mobile: +1 (416) 271•9741 | Anna Toner :: LinkedIn
Anna began her insurance career in 2008 working for a leading loss adjusting organization in Ireland. In 2010 she joined a multinational adjusting company in Toronto, where she advanced to work as a Property, Entertainment and Contingency Adjuster for two years. Anna joined MGB in 2013.
read more…




Jennifer Pelkman, General Adjuster (GA) | Mobile: +1 (416) 593•4444

Jennifer came to MGB Claims Consultants after working with two large independent adjusting firms over the course of 17 years. She is a General Adjuster, and holds her Adjuster’s License in all lines.

Jennifer has a wide range of experience which includes claims handling of both Property and Casualty losses for both Commercial and Personal lines.

read more…


MGB Adjuster :: Robert Prefontaine


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